Privacy Policy

At Astral Roofing and Building Ltd, we understand the importance of protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our roofing services in Surrey.

Information Collection and Use

When you visit our website, we may collect certain personally identifiable information that you voluntarily provide to us, such as your name, email address, phone number, and any other details you share via our contact forms. We use this information solely to respond to your inquiries, provide you with the requested services, and improve our customer experience.

Log Data

Like many website operators, we collect information that your browser sends whenever you visit our website. This log data may include your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other statistics. This data is used to analyze trends, administer the site, track users’ movements on the website, and gather demographic information for internal purposes. It does not identify individual users.

Cookies

To enhance your experience on our website, we may use “cookies.” These are small text files that are placed on your computer or mobile device when you visit certain web pages. Cookies help us analyze web traffic, remember your preferences, and offer a personalized experience. You can choose to accept or decline cookies through your browser settings. However, disabling cookies may limit your ability to access certain features and services on our website.

Third-Party Disclosure

We respect your privacy and will never sell, trade, or transfer your personally identifiable information to third parties without your consent, except as required by law or to fulfill our contractual obligations. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as they agree to keep your information confidential.

Data Security

We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website is secured with SSL (Secure Socket Layer) encryption, and we regularly review our security practices to ensure your data is safe.

Links to Other Websites

Our website may contain links to other websites that are not operated by us. Please note that we have no control over the content and practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions or concerns about our Privacy Policy, please feel free to contact us at info@rooferssurreyltd.co.uk or contact us at 01 483 323465.

Last Updated: 26/02/2024